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Whether your customers are seeking information about your offerings, transacting business, or trying to solve a service issue, they deserve a relevant, consistent, and ultimately satisfying experience. With ATG powering your online business, you have the most intelligent and adaptable solutions available to provide a guided and consistent experience for your customers across multiple touch points and throughout the customer lifecycle.


Marketing
Market segmentation
Customer profiling
Targeted content delivery
Scenario-based application workflow
Outbound campaigns integrating e-mail and Web
Sales
Consumer and business commerce
Shopping cart and checkout
Catalog/product management
Pricing management
Merchandising and promotions
Inventory management
Transaction abandonment analysis
A/B split testing
Service
Event-driven proactive service
Customer and employee self-service
Call center knowledge management
E-Commerce | Customer Service | Multi-Channel Marketing | Portal |
Small-Medium Businesses | Content Management
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